Contact United Bank Card

We stand behind our service and products and to that end, we encourage all users, be they prospective or existing customers, to ask us directly if they have any questions about our service.

Unlike many financial services and payment processing companies, we're here for our customers and much prefer our members to be fully informed than not.

If you have a question or would just like more information before you join UBC, contact us using the information below.

Customer Service Department:
Statement & billing questions, batch & deposit information, bank account changes, name changes, additional locations
sales@ubccentraltexas.com
512-535-2255.

Voice Authorization Center:
Please contact when your terminal says "Call Center" or when initiating a "Code 10" verification on suspicious transactions

Technical Support Department
Terminal help desk, adding new card types, repairs
tech@unitedbankcard.com
800-201-0461.

CREDIT CARD COMPANIES
Visa/MasterCard: 800-944-1111 - Bank ID# 089900
American Express: 800-528-2121
Discover Card: 800-347-1111